10 & 11th Oct | Excel, London
Conference information
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Frequently Asked Questions

We can’t wait to welcome you to CCR 2024 on the 10 & 11 October 2024!

Find quick answers to your questions and get all the details you need to make the most out of your CCR experience.

If you have any further questions, please contact: info@ccr.com.

Statement about independent content restrictions at Aesthetics Events 2024

Aesthetics, including the Aesthetics journal, ACE, CCR, and The Aesthetics Awards, relies on advice from its Clinical Advisory Board and key industry associations regarding clinical matters. 

The current advice is that invasive aesthetic treatments like dermal fillers, botulinum toxin, threads, and similar procedures should be performed by qualified medical doctors, dentists, nurses, and prescribing pharmacists. These practitioners must be registered on the GMC/NMC/GPhC /GDC (dentists only) or equivalent international registers. 

As a result, the educational independent content sessions related to such treatments, presented at our events such as ACE and CCR, will only be available to these qualified professionals. Visitors should check the individual session on the ACE/CCR agenda to confirm which professionals are permitted entry. Unless stated in the title, sessions in the CCR agenda are likely to be non-sponsored. These sessions are independently created and have no affiliation with any pharmaceutical company. 

Sponsored content restrictions at Aesthetics Events 2024

Some sessions at CCR are sponsored (typically with the brand name in the title). Due to the nature of the content, these sessions may only be open to practitioners on certain medical registers. These requirements are put in place by the sponsors or brand hosting the session, and it is completely up to their discretion. Any further questions should be addressed to the session host directly. 

Unless stated in the title, sessions in the CCR agenda are likely to be non-sponsored. These sessions are independently created and have no affiliation with any pharmaceutical company. 

Session access will be identified on the app within each session and website agenda. For more information, please contact info@ccrlondon.com or alternatively, visit the Conference Help Desk located at the back of the hall.  

All content in the Aesthetics Arena and some sessions on the Symposium Stage have access restrictions.  

There is still plenty of content open to all attendees. All content in the In Practice Theatre, Innovation Stage and Medical Longevity Summit are open to everyone, as well as certain clinical sessions in other theatres including some on the Symposium Stage.

Your badge type will allow you access to certain sessions. If you do not have your medical register stated on your badge – GMC, NMC, GDC (Dentists), GPhC – and believe you should, please email info@ccrlondon.com or go to the Conference Help Desk for assistance.

Please allow us 48 hours to confirm your registration. You will then receive an email with your registration confirmation.

In case you arrive at CCR with no confirmation email, don’t be alarmed. Make your way to one of our help desks located at the entrance of the venue. 

Email from: CCR 2024 noreply@visitcloud.com Subject line: Registration confirmed – CCR 2024

Please make sure to check your junk email, it could potentially fall into this category. To avoid any confusion, mark our emails as safe so they fall straight into your inbox, then avoiding any future issues. 

If you haven’t received this email, we may need some more information from you. Please email info@ccrlondon.com.

If you have registered less than 48 hours before the event we will aim to approve your registration as soon as possible. If you arrive onsite and need assistance please visit the Visitor Help Desk.

If you believe your badge type should be one of the above, please email info@ccrlondon.com to confirm.

Speakers: If you are a CCR Speaker you MUST fill out the Speaker registration form. All Speakers are also VIPs. Please email info@ccrlondon.com for more information.

VIP: CCR VIPs are by invite only.

Press: If you would like to attend CCR as a member of the press, please email info@ccrlondon.com and state what publication/s you represent.

Model: If you are a live demo model, you MUST fill out the live demo model registration form. Please email info@ccrlondon.com for more information.

CCR and all the sessions apart from Dr Tapan Patel’s Masterclass are free to attend.

All sessions are CPD-certified and attendees can gain 16 CPD points by attending CCR. Personalised CPD certificates are only available to Full Aesthetics Members. Become a Member here.

You do not need to pre-book any of the sessions in the Aesthetics Arena, In Practice Theatre, Symposium Stage, Innovation Stage or the Medical Longevity Summit. Conference theatres are free-to-attend and do not need to be pre-booked. Seats will be filled on a first-come, first-served basis, so please arrive 10 minutes before sessions start as spaces fill up quickly.

Dr Tapan’s Masterclass is the only pre-booked, pre-paid session. Due to the nature of the content, this masterclass is open to medical practitioners on the GMC, GDC (dentists only), NMC and GPhC registers only.

Medical Longevity Summit is a free event taking place at CCR open to all visitors. It is a two-day event educating healthcare practitioners on promoting healthier and longer lives for patients. Through the emphasis of evidence-based holistic care and wellness, this inaugural summit aims to cover functional, integrative, regenerative, lifestyle, and wellness treatments. Along with a dedicated area for brands to showcase solutions, discover the latest innovations in enhancing patient satisfaction and retention, and contributing to a healthier society. Please note there is only 45 spaces available in the conference theatre. Seats will be filled on a first-come, first-served basis so we would recommend to arrival 10 minutes before the session starts.

Please note all live demonstrations and documentation of those performing live demos on stands and stage have been pre-approved via the Health and Safety team of the show.

CCR is working in line with the standards set by the Clinical Advisory Board and ACE Group World to ensure a safe clinical environment that has been provided for demonstrations such as dermal fillers and other injectables via the purpose-built live injection rooms that can be found in the Aesthetics Arena. Dermal fillers and other injectables are not permitted to be demonstrated in open spaces on the show floor.

All live injection rooms are in partnership with:

  • Consumables Partner: Wigmore Medical
  • Complications Partner: ACE Group World
  • Sanitisation Partner: Aster International
  • Imaging Partner: Surface Imaging Solutions
  • Clinical Waste Partner: Initial Medical
  • Skin Prep Partner: Hypo21

The responsibility for risk assessment, having a complications protocol in place and an Emergency Complications Kit accessible, lies with the sponsor of the session and the practitioner performing the treatment. However, in the extremely rare event of a complication occurring, the Aesthetics Complications Expert (ACE) Group World will be on-hand if a practitioner is not able to deal with a problem, needs an extra pair of hands or a second opinion. They will also have an ACE Group Emergency kit available on their stand (N90), which will be well stocked with hyaluronidase and adrenaline so if a complication occurs, necessary drugs and consumables will be readily available at Stand N92.

You can become an Aesthetics Member by heading the Aesthetics journal website. There are currently three options for you to choose from, with our Full Membership offering both print and

digital versions of the journal; as well as exclusive discounts at our events, partnership deals and discounts, and free Aesthetics Awards entry. At CCR, Aesthetics Full Members are eligible for a 10% discount on Dr Tapan Patel’s Masterclass, as well as exclusive access to the Aesthetics Member lounge.

Yes, you can, but we strongly advise registering beforehand to avoid any delays when entering the event.

We’re working to reduce the carbon footprint of our events and doing everything we can to highlight and promote sustainability at all levels of event planning and execution.

Learn more about our commitment to sustainability. Click here to view our policy 

If you can, please show your e-ticket on your phone upon entry. However, we do accept printed tickets if this is not an option.

Please make sure to check your junk email, it could potentially fall into this category. To avoid any confusion, mark our emails as safe so they fall straight into your inbox, avoiding any future issues. 

However, we do accept printed tickets if this is not an option. Please make sure to check to your junk inbox.

Email from: CCR 2024 noreply@visitcloud.com Subject line: Registration confirmed – CCR 2024

If you are having any issues whilst onsite, please visit the Visitor Help Desk.

The Networking Lounge, sponsored by Galderma, is in the middle of the CCR conference and is open to all visitors and exhibitors.

The VIP Lounge, sponsored by Hydrafacial, will be located towards the right-hand side in between the Innovation and Symposium Stage. Access is exclusive to VIPs, Press and Speakers only. If you have received a VIP invite it will be stated on your confirmation email and printed badge onsite.

The Deleo Networking Drinks will take place on Day 1, Thursday 19 October between 5-7pm. Networking Drinks are in the Galderma Networking Lounge, located at the centre of the event. There will be both alcoholic and non-alcoholic drinks available. Networking Drinks are open to all visitors – we hope to see you there!

Both alcoholic and non-alcoholic options will be available.

If you think you’ve lost something at ExCeL London, please visit the main reception desk or contact the venue here.

ExCeL London offers excellent Wi-Fi service throughout the venue. When you arrive, sign in with ‘ExCeL free Wi-Fi’ using their standard login, or via LinkedIn, Facebook, or Twitter. If you experience any problems, please ask the venue for further information.

Traveling to the ExCeL London has never been easier with the new Elizabeth line ensuring a faster and better-connected journey. Arrive from main London stations in 20 mins, allowing you to spend more time at CCR. For more information on traveling to ExCeL, London, visit the Plan Your Visit page.

If you are travelling to ExCeL, London by public transport, we advise planning your journey ahead using trainline or city mapper to avoid delays and ensure that your journey is as smooth as possible.

At ExCeL, London, there are more than 1,800 parking spaces across the orange car park, located under the venue. Please note that access to the car park is only via Royal Victoria Dock Road or the A112. You can download the parking map which shows you the location of the car park ExCeL_Campus Travel Map_APR23.

If you’re using satellite navigation, please enter the postcode E16 1FR for the entrance to the car park.

Parking is available on a first-come, first-served basis, using pay and display. Parking for cars costs £25 for up to 24-hours. Parking is available for cars, transit vans and minibuses up to 3.5T.

Parking for commercial vehicles (those up to 2.8m high) costs £30 for 24-hours.

Van parking is available in zones 2,3,4 and 5.

Parking for vehicles over 3.5T/lorries costs £35 for up to 24-hours.

There are plenty of restaurants, cafes and bars for you to purchase food and drink from within the venue.

Last entry to CCR is 30 minutes before the show closes on both days.

ExCeL, London is a fully DDA compliant venue. Visit their website for more information on disability access: ExCeL London.

Due to health and safety, as well as the nature of the clinical content and products on display at CCR, we have a strict no under 18s policy. We are able to make exceptions for babies in arms under the age of one, but these babies must remain in a pram or in a parent’s arms at all times. They are not allowed into any of the conference sessions due to health and safety and the risk of disrupting the sessions.

If you are looking for local childcare for the day whilst you visit ExCeL, Busy Bees nursery is conveniently situated next to the venue, offering parents the flexibility to book a minimum of two half-day sessions or one full day each week. For additional details and to make childcare arrangements, visit the Busy Bees website.

ExCeL, London offers an abundance of amenities to support every kind of visitor. With disabled access and toilets, baby changing facilities and breast-feeding rooms, cloakrooms and prayer rooms, CCR is fully equipped for all your needs to make your visit as easy and stress-free as possible. Please refer to the Amenities Map for further information.

HotelMap is the official hotel booking partner of CCR. The area surrounding ExCeL, London has many hotels covering a range of budgets.

We advise booking early to get the best rates and avoid disappointment. Please visit the following link for more information: Hotels | CCR (ccrlondon.com)

Dogs and other animals are not allowed on the premises. Only guide dogs providing assistance to individuals with visual impairments will be permitted on the event premises.

We have been made aware about widespread fraud conducted by companies that are systematically targeting exhibitors, offering data lists about attendees to our events and similar ‘services’.

If you receive such a communication, it is certainly fraudulent. Easyfairs respects the privacy of attendees and never sells lists or private data to third parties.

The data provided by these companies is most of the time inaccurate, incomplete, of poor quality or even fake and/or has been gathered or acquired in contravention of the General Data Protection Regulation (GDPR).

Any use that such companies make of the name Easyfairs or CCR is without our authorisation and is therefore also illegal. Please do not respond to these emails. On no account should you make any payments to the companies behind them. Easyfairs would be extremely grateful if you could inform us at info@ccrlondon.com about any such solicitations so that we can take appropriate action and alert other exhibitors.

CCR and its organiser Easyfairs strives to provide the highest professional standards in its events and products, including impartiality, neutrality and avoidance of bias in all its activities. The views expressed by any external partner, speaker, exhibitor or other affiliate organisation, in connection with the event or otherwise, are those of the individual alone and do not represent the views of Easyfairs or its staff. We cannot not accept any responsibility or liability for the expression of such views or opinions. If you have any concerns, please contact us on info@ccrlondon.com.
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